Privacy Policy

Privacy Policy

Introduction

Welcome to https://axle-repair-after-accident.collision-talk.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with relevant data protection laws. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting and interacting with our online platforms.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Website content and functionality.
  2. Mobile applications developed by us.
  3. Online services offered through our platform.
  4. Interactions between users and our support team.

Please note that this Privacy Policy does not extend to third-party websites, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our policy governs your privacy when:

  1. You use our applications and services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You communicate with us via email, phone, or text messages/SMS for any purpose.

Personal Data Collection

We collect various types of personal information from users, including:

  1. Account Information: This includes your username, registration details, and profile settings.
  2. Payment Information: Details related to payment methods you use to purchase our services or products.
  3. Financial Information: Transaction records, billing addresses, and other financial data required for processing payments.
  4. Purchase Information: Products or services purchased, order history, and associated details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: Geographic location data provided by your browser or device settings.
  7. Feedback: Comments, reviews, and responses you submit to us through various feedback forms or communication channels.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms as permitted by their privacy settings.
  9. Product Information: Details about the products you interact with on our site, including pages visited and items added to your cart.

We obtain this data through direct user input, interactions with our systems, and automated technologies (e.g., cookies). Additionally, we may receive personal data from third parties who assist us in providing services, but only subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our site work properly, such as enabling you to navigate through pages.
  2. Preference Cookies: Remembering user preferences to personalize content and settings.
  3. Analytics Cookies: Tracking visitor behavior to improve the performance and functionality of our website.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy choices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Providing and improving our services.
  2. Complying with legal obligations.
  3. Resolving disputes or investigating potential violations of our policies.

Once the retention period expires or these purposes are fulfilled, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: Secure data transmission and storage using encryption protocols.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.
  3. Regular Audits: Conducting periodic security audits to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access to and rectification of your data.
  2. Erasure or deletion of your data.
  3. Restriction or objection to the processing of your data.
  4. Data portability, allowing you to transfer data from our systems to others.
  5. The right not to be subject to automated decision-making processes.
  6. Filing appeals or complaints with relevant supervisory authorities.
  7. Withdrawing consent at any time.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be notified on our website, and updated policies will be posted here.

Contact Information

For any privacy-related inquiries, requests to unsubscribe, or questions about your data:

We appreciate your trust in us. By using our website and services, you acknowledge the practices outlined in this Privacy Policy.